Transaction Types and Status

Transaction types and statuses are used to help you understand the current state of a transaction. Below is the list of transactions, what their types are, and how their statuses would be reflected in different cases on the Merchant Control Center - Invoices page. All errors can be found on Error Reasons.

Sprinque has a transaction status, which is represented as merchant status in MCC, and an invoice status which we call a buyer status.

Transaction statuses

Transaction TypeStatusesDescription
AuthorizationAUTHORIZEDWhen an authorisation API is called with a valid request, the transaction moves to AUTHORISED status.
AUTH DECLINEDIf there is one or more errors during the authorisation call, the transaction will move to AUTH DECLINED.
PENDINGIn case the buyer is under manual review and the pending order feature is enabled for the merchant.
CANCELLEDIn case the pending order was placed but the buyer was rejected for credit.
VoidVOIDEDIf the order has been placed and canceled before the shipment of the goods, the transaction moves to VOIDED status.
CaptureCAPTUREDWhen the seller first triggers the capture API call with a valid request, the transaction moves to CAPTURED status.
SETTLEDOnce Sprinque settles the transaction to the seller, the transaction moves to SETTLED status.
CAPTURE DECLINEDIf there is one or more errors during the capture call, the transaction will move to CAPTURE DECLINED.
RefundREVERSEDOnce Sprinque offsets the credit note amount to the seller, the transaction moves to REVERSED status.
PARTIALLY REVERSEDWhen the credit note was added but not covering all order amount

Invoice statuses

StatusesDescription
OPENInvoice is opened after the capture call
PAIDOnce the buyer pays the invoice Sprinque marks it as paid
OVERDUEWhen the due date of the invoice is in past
RETURNEDThe refund was raised for the full order amount
PARTIALLY RETURNEDThe refund was raised for the partial order amount
REFUNDEDThe refund was raised after the invoice was paid by the buyer
PARTIALLY REFUNDEDThe partial refund was raised after the invoice was paid by the buyer
CAPTURE DECLINEDWhen the capture call failed